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Available for full-time, contract, and project-based work

Enterprise Program Director

Enterprise Program Director

Lead $10M–$50M transformation programs. Establish PMO/EPMO frameworks. Manage vendors and executive alignment. 6–24 months.

Lead $10M–$50M transformation programs. Establish PMO/EPMO frameworks. Manage vendors and executive alignment. 6–24 months.

Director of Digital Operations

Director of Digital Operations

Scale digital platforms (CMS, MarTech, analytics) for large organizations. Optimize post-launch performance and adoption.

Chief Program Officer (Consulting)

Chief Program Officer (Consulting)

Design governance frameworks. Build PMO maturity and advise on portfolio prioritization, resource optimization.

Design governance frameworks. Build PMO maturity and advise on portfolio prioritization, resource optimization.

Charter & Business Case

Program Planning

Dashboards & Reporting

Vendor Mgmt.

Risk/Postmortems

Change Mgmt.

Jira, Smartsheet

Jira, Smartsheet

Salesforce, HubSpot

Salesforce, HubSpot

Power BI, Tableau

Power BI, Tableau

Miro, Figma

Miro, Figma

Availability

Response time: 4 hours (Upwork) or next business day (email/phone). Eastern Time (US), remote-preferred. Start date: Within 2 weeks.

Get in touch to discuss your needs and book a discovery call.

Contact Me

Quick Links

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About

Skills

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Sevices

Full-time

Contract

Project-Based



Get In Touch

ekloss5156@gmail.com

239-297-0188

LinkedIn

Upwork

Quick Links

Home

About

Skills

Contact

Sevices

Full-time

Contract

Project-Based



Get In Touch

ekloss5156@gmail.com

239-297-0188

LinkedIn

Upwork

Quick Links

Home

About

Skills

Contact

Sevices

Full-time

Contract

Project-Based



Get In Touch

ekloss5156@gmail.com

239-297-0188

LinkedIn

Upwork

Quick Links

Home

About

Skills

Contact

Sevices

Full-time

Contract

Project-Based



Get In Touch

ekloss5156@gmail.com

239-297-0188

LinkedIn

Upwork

Signature Programs & Transformations

ProgramEmployerYearsInvestmentOutcome
HubSpot CMS/HubDB Replatform (350 sites)Discovery Senior Living2025$1.89M OpEx$28M pipeline; 15% MQL-SQL lift; 20% MarTech savings
MarTech Vendor Ecosystem ConsolidationDiscovery Senior Living2024–2025Run-rate savings10→6 vendors; 20% cost reduction; 99% data integrity
JobsOhio Analytics & Dashboard (27 dashboards)Orbit Systems2022–2023Consulting50% time-to-insight; 35% fewer ad-hoc reports; 30% engagement lift
Salesforce Field ServiceBusPatrol LLC2021Ops budget99% on-time dispatch; 20% cycle reduction; 95% device health
Project Adiona — AI Routing ($12M)First Student2018–2019$12M CapEx96% five-year IRR; 10k tablets; AWS + ERP integration
FirstView Student TrackingFirst Student2016–2018$3M CapEx25% satisfaction improvement; real-time GPS tracking
Enterprise Payroll (50k employees)First Student2012–2013Consolidation22 systems→Kronos; 99% payroll accuracy
GPS & EVIR Fleet (44k buses)First Student2009–2012$28M CapEx$20M annual benefits; 95% device health