15+ years leading enterprise transformation and program delivery. Proven in high-stakes environments, I create organization-wide impact through leadership, innovation, and cross-functional partnership.
A track record of large-scale digital transformation, business operations design, team enablement, and program execution for Fortune 1000 clients and global organizations—delivered with measurable results.
The categories below highlight my breadth and depth across program leadership, technology, tools, and delivery—demonstrating successful outcomes, stakeholder alignment, and technical expertise.
Enterprise Program Leadership Skills
Enterprise Program Management: Led $10M–$30M programs from charter through delivery, driving successful results across complex portfolios.
PMO/EPMO Leadership: Established robust PMO frameworks, reporting cadences, and portfolio prioritization processes for high-visibility transformation efforts.
Vendor Management & Negotiations: Effectively negotiated and consolidated vendor ecosystems (10 → 6 vendors), optimizing costs and relationships.
More Leadership Skills
Organizational Change Management: Designed OCM plans achieving over 85% adoption within 90 days, enabling smooth transitions and cultural alignment.
Risk Management & RAID: Maintained comprehensive risk registers and RAID logs, ensuring zero Sev-1 issues reached production.
Executive Stakeholder Alignment: Briefed C-suite on program health, highlighted risks, and delivered actionable outcomes for strategic impact.
Digital Transformation & Technology
Large-Scale Replatforming: Led global CMS replatform project (350 sites), and coordinated 44,000-bus fleet technology upgrade, driving speed and quality.
CMS & Marketing Tech: Deep experience in HubSpot, Salesforce Marketing Cloud, and Brandfolder DAM to modernize marketing infrastructure.
Data Integration & APIs: Designed 20+ API integrations, consistently achieving 99%+ data integrity and seamless interoperability.
More Technology Skills
Business Intelligence & Analytics: Delivered 27 executive dashboards resulting in 50% faster time to insight for decision makers.
IT Service Management (ITSM): Designed scalable ITSM operating models and crafted SLA frameworks for service optimization.
Technical Platforms & Tools: Salesforce (Field Service, CRM), HubSpot CMS, cloud infrastructure (AWS, Azure), data analytics with Power BI, Tableau, SQL, Python.
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